Effective Date: December 23, 2025
Website: https://ecoxency.com/
Email: contact@ecoxency.com
Phone: +1 307 248 6521
Contact Form: https://ecoxency.com/contact/

At ECOXENCY LTD, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our digital products.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Information you voluntarily submit via contact forms or email

Technical Information

  • IP address
  • Browser type and device information
  • Pages visited and basic usage data
    (Collected via server logs and security systems)

Payment Information

Payments for our digital products are processed securely by Paddle, which acts as the Merchant of Record.
We do not store or process payment card details on our servers.

2. How We Use Your Information

We use your information to:

  • Deliver access to purchased digital website templates
  • Respond to inquiries and customer support requests
  • Maintain website functionality and security
  • Improve user experience and site performance
  • Send essential service-related communications (e.g., access emails)

We do not send marketing emails or newsletters unless you explicitly request them.

3. Cookies and Tracking

Our website uses essential cookies and similar technologies to:

  • Ensure proper website functionality
  • Enable contact forms and security features
  • Prevent fraud and abuse

You can control or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

4. Third-Party Services

We use trusted third-party providers strictly for essential operations, including:

  • Payment processing (Paddle)
  • Website hosting and infrastructure
  • Security and abuse prevention

These providers only access personal data necessary to perform their services and are contractually obligated to protect your information.

We do not use advertising trackers, analytics platforms (such as Google Analytics), or email marketing services at this time.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data. While no system can be guaranteed 100% secure, we take appropriate steps to reduce risks of unauthorized access, disclosure, or misuse.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, or regulatory requirements

You may request deletion of your personal data at any time by contacting us.

7. Your Rights

Depending on your location (including the EU or UK), you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability

To exercise these rights, contact us at contact@ecoxency.com.

ECOXENCY LTD acts as the data controller for personal information collected through this website.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies separately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent version. Continued use of the website indicates acceptance of any updates.

10. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data rights, contact us via: